Frequently Asked Questions
Find answers to common questions about our timepieces and services
Are all your watches authentic?
Yes, every timepiece sold by Pride & Pinion undergoes a rigorous multi-point inspection by our master watchmakers to guarantee 100% authenticity.
Do the watches come with a warranty?
All watches purchased through us include a 12-month Pride & Pinion warranty in addition to any remaining manufacturer warranty.
Can I trade in my current watch?
Absolutely. We offer a competitive trade-in program. Simply submit your watch details through our valuation form for a quote.
How often should I service my mechanical watch?
To ensure longevity and accuracy, we recommend a professional service every 3 to 5 years depending on the model and usage.
Do you ship internationally?
Yes, we provide fully insured global shipping to most countries via our specialized courier partners.
Is the original box and paperwork included?
We strive to source full sets; however, availability varies for vintage pieces. This information is clearly stated on each product page.