Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your timepiece in its original, unworn condition within 14 days of delivery.
1
Request Authorization
Contact our support team to receive a Return Merchandise Authorization (RMA) number and shipping instructions.
2
Secure Packaging
Place the watch, all original packaging, and documentation into the original shipping box.
3
Insured Shipping
Affix the provided prepaid insured label and drop off the package at an authorized courier location.
4
Inspection & Refund
Once our watchmakers verify the condition of the return, your refund will be processed within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing